Refund & Cancellation

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Return Policy

We at mktPapa aim to provide the best possible experience while you shop with us online. There is no option to return orders as the goods are customized according to your specific needs and designs, and are non-usable by anyone else.

However, if at all there is a Manufacturing defect, complete assistance would be given to you for correcting the same.

For any other queries, all you need is to drop a mail at Contact Page or you can drop an email at [email protected]

 

Cancellation Policy

In order to get your order delivered to you soon, we process the orders same day. As long as your order has not been processed, we can cancel it and refund your amount.

Please get in touch with our customer support team on below mentioned email or phone number to cancel your order.

You are requested to immediately email at [email protected] along with your order number for any cancellations to be made.
Your orders can also be cancelled if mktPapa team finds your payments have not been received. Check below for further details:

Non receipt of Payment- In case the payment for the order is not made mktPapa will automatically cancel the order. An email notification is sent to you when we cancel the order.

For specific queries on return and cancellations, please read the FAQs.